Telluride & Mountain Visitors Information  
 =Home  =Calendar  =Events  =Activities  =Organizations
 =Trip Planner  =The Towns of Telluride  =Contact Us  =My Cart
=Register
=Log In
Telluride Ticket Privacy Policy:

We at Telluride Ticket have created this privacy policy to demonstrate our firm commitment to protecting your personal information and informing you about how we handle it. This privacy policy only applies to transactions made, and data gathered, on the Telluride Ticket.com website (the "Site") and does not apply to any other website or offline point of contact between Telluride Ticket and consumers. Please review this privacy policy periodically as we may update it from time to time. This privacy policy was last revised on February 15, 2003. Each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time.

Your IP Address
Like most e-commerce websites, each time you visit the Site, we may automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site for you and to diagnose problems with our Site, we may use your IP address to help identify you and to gather broad demographic information about you.

Cookies
Like most websites, the Site uses cookies to keep track of your purchases and other activity on the Site and enhance your experience on the Site. We also use cookies to deliver content specific to your interests, to save your password, and if you choose, to save other personal and financial information so you do not have to re-enter it each time you visit the Site. Third party advertisers on the Site may also place cookies on your browser. If you wish to disable these cookies, the "help" portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas on the Site.

Information We Collect From You
In order to operate the Site and provide you with information on products and services that may be of interest to you, we may collect personal information (i.e. information that could be used to contact you such as full name, postal address, phone number and email address) and financial information (e.g. passwords, credit and debit card numbers and bank and other financial institution account numbers) that you provide, and we may also collect demographic information (zip code, hometown, gender, purchase history information and age) from you. Please note that nowhere on the Site do we knowingly collect personal information from children under the age of 13.

Information Other Websites Collect From You
On the Site, we place links to other websites operated by other parties. Some of these other websites contain our brand names and trademarks and other intellectual property that we own; others do not. When you click on these links and visit these other websites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, you need to be aware that we do not control these other websites or these other websites' business practices, and that this privacy policy does not apply to these other websites. Consequently, the operators of these other websites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on the Site. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.

How We Use Personal Information
We use your personal information to help us efficiently perform transactions on the Site, to deliver the services you have requested, to contact you when necessary in connection with events or exhibitions for which you purchased tickets on the Site (including event confirmations, changes and cancellations), and to send you information, offers and other promotional materials from Telluride Ticket and selected third parties in Telluride. We carefully select the information we send to you and attempt to send you offers that are of value to you, such as discounts, exclusive offers or special event information. The Site provides you with the option of declining to receive offers from Telluride Ticket by "opting-out" of receiving this type of communication. To process transactions on the Site, we may share your personal information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, order fulfillment, and sweepstakes and promotional fulfillment. We require these entities not to use your information for any other purpose.

By purchasing a ticket or making a donation to a concert, activity, exhibition or other event (each, an "Event") on the Site, you consent (i.e., you opt-in) to us sharing your personal information with Telluride venues, clubs, promoters, artists, teams, leagues, museums and other third parties associated with that Event ("Event Partners"). We cannot offer you a separate opportunity to opt-out, or not to consent, to our sharing of your personal information with them. Event Partners may use your personal information in accordance with their own privacy policies, and may consequently use your personal information to contact you and may share your personal information with others. You will need to contact those Event Partners who contact you to instruct them directly regarding your preferences for the use of your personal information by them.

By purchasing, or making reservations for, products or services, you are electing to receive communications (such as emails) or electing to participate in, or register for, contests, sweepstakes, or other programs (such as discount or rewards programs), offered or sponsored by third parties on the Site, you consent to our providing your personal information to those third parties. Those third parties may use your personal information in accordance with their own privacy policies, and may consequently use your personal information to contact you and may share your personal information with others. You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we will have the right to use and disclose all such information submitted by you for such third party offers in the same manner in which we use and disclose all other information submitted by you for offers we sponsor.

We may select certain Telluride organizations with whom we will share your personal information so that they can communicate directly with you about their products and services. In order to decline having your personal information that we collected on the Site shared with these selected third parties, you must, in the My Account section of the Site, uncheck the box for receiving information.

Your personal information may be passed on to a third party in the event of a transfer of ownership or assets of Telluride Ticket. We may also disclose specific information when we determine that such disclosure is necessary to comply with law, to cooperate with law enforcement or to protect the interests or safety of Telluride Ticket or other visitors to the Site or users of services or products provided by Telluride Ticket. We may also disclose your personal information to our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom we are under common corporate control. However, all of these parent, subsidiary and affiliated legal entities and businesses that receive your personal information from us will comply with the terms of this privacy policy with respect to their use and disclosure of such personal information.

Except as may otherwise be described in this policy, we have no control over the personal information practices of Event Partners and other third parties. As described above, by purchasing tickets on the Site, purchasing other products or services from third parties, electing to receive communications from or to participate in contests, sweepstakes or other programs associated with, or sponsored by, third parties, filling out a registration form on the Site or otherwise opting to allow us to share your information with third parties as permitted in this policy, you authorize us to share your personal information with Event Partners and these other third parties, and you agree that we are not responsible or liable for any of their actions or omissions. These Event Partners and these other third parties may use your personal information in accordance with our contractual arrangements with them and in accordance with their own privacy policies, over which we have no control. You will need to contact them directly in order to instruct them regarding your preferences for how they use your personal information.

How We Use Financial Information
We use your financial information to check your qualifications, to bill you for products and services, and to enable you to participate in discount, rebate and similar programs in which you may elect to participate. By making a purchase, or engaging in any other kind of activity that uses financial information on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process the transaction. Also, depending on the circumstances of our arrangements, we may share your financial information with applicable Event Partners, primarily for facilitating "Will-Call" ticket pickup and dispute resolution and customer service at the Event location on the date of the Event. By purchasing, or making reservations for, products or services of third parties (such as magazine subscriptions, hotel bookings or cruises) offered on the Site, or by participating in programs offered on the Site that are administered by third parties and that require you to submit financial information in order to use them, you also consent to our providing your financial information to those third parties. Any of these various third parties are authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control.

How We Use Demographic Information
We use demographic information to tailor the Site and communications to the interests of Telluride. We may share your personal and demographic information with our Event Partners. We may share anonymous, aggregated (grouped) demographic information with advertisers and other third parties so that they can tailor their advertisements and communications to the appropriate audience. If you consent to have us share, or we are otherwise allowed to share your personal information, as described above, then the demographic information that we provide to third parties may be linked to your personal information so that they will be able to know about your demographic information on a non-anonymous basis.

Our Security Precautions
The Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. We encrypt your personal and financial information when we send it over the Internet. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.

How You Can Access and Update Your Email Preferences, Personal Information and other My Account Information
When you register to create an account with the Site or complete a purchase transaction on the Site, we will either give you the opportunity to set certain email preferences at the place where you register or make the purchase, or we will automatically set certain email preferences for you. When you receive a confirmation email from us confirming your registration or purchase, you will be provided with a link to change these preferences. The link will take you to a place where you can change registration information, including your email preferences. After we collect personal information that you submit in connection with purchasing or reserving products or services, electing to receive communications or electing to participate in contests, sweepstakes, or other programs (such as discount or rewards programs), offered or sponsored by third parties on the Site, or registering with the Site, we may use such information to send you marketing emails. However, if we do so, we will provide a link that you can click on to opt-out of receiving subsequent marketing emails sent by us generated from the same such information. We also give you the opportunity to opt-out and modify information you have provided to us at anytime by clicking on the My Account link and selecting those portions of your account you would like to update.

Please note that changing or deleting your information through your My Account profile, or otherwise opting-out of receipt of email communications from Telluride Ticket and third parties (other than Event Partners) will only change or delete the data in our My Account database for purposes of transacting future business on the Site and for managing future communications from Telluride Ticket and third parties. These changes and deletions will not change or delete:
    A) Information already collected as part of a particular ticket purchase or registration in our transactions database which may be shared with our Event Partners regardless of your email preferences; or

    B) Information that we may have already forwarded to Event Partners, credit card companies or any other third parties, all as provided above in this privacy policy. If you have any questions or concerns about this privacy policy, the practices of the Site, or your dealings with the Site, you can contact us at boxoffice@tellurideticket.com.
You can also send us mail to: Box Office, Telluride Ticket, P.O. Box 2070, Telluride, Colorado 81435.
 
   

Order tickets online now or download our Fax Order Form
Help Desk | Terms of Use | Privacy Policy

Questions? Contact the Telluride Ticket Box Office:
P.O. Box 1009 • Telluride, Colorado 81435
Visitor Information Center: 970-728-3041 or 800-525-3455
Fax: 970-728-6475
Email: boxoffice@tellurideticket.com


Photography on this site is provided by the participating organizations or by the Telluride Tourism Board.

Technical problem with this website? Contact the webmaster.
This site designed by Glen Group.